UPDATE: Click here for the Phase 3 Visitation Guidelines. Contact your loved one’s facility to schedule a visit!
For resources on filing a proof of claim related to bankruptcy case 20-10846, click here.

4.27.20 COVID-19 Update: Letter to Families

I want to thank the many families for their patience and support; your kindness throughout this pandemic has been amazing. Our staff has been amazing in their commitment to our residents. We are truly blessed to have even more staff now than before this pandemic began. The 12 hour shifts have been a big part of improved staffing

We are operating under a new normalas staff become less fearful of COVID19. As of April 1, 2020, we have the personal protective equipment needed to protect both residents and staff. This doesnt mean that there wont be residents and staff with signs and symptoms of COVID19. But knowing that many people have mild to moderate symptoms has made a huge difference. In fact, many are able to be managed in the facility

We have successfully established COVID19 isolation units to meet the needs of residents infected and are now at a point where residents are being tested per CDC guidelines before discharge from the isolation units. This allows us to have a bed supply to continue to care for COVID19 admissions safely

A special thank you to our medical directors who have worked in collaboration to insure that we are operating within CDC guidelines and have been generous with their time to educate staff on the proper use of personal protective equipment and proper infection control techniques. 

Please know that we have been doing everything possible to limit the spread of this virus and care for anyone infected. We ask for your continued prayers for both residents and staff as we wait for improved treatments that relieve symptoms and save lives, with the ultimate goal that a vaccine will be developed to eliminate this virus from our lives

Family visits are so important to the wellbeing of our residents and we have been fortunate to have active families at all of our facilities. We look forward to the day when we can welcome you back. Until then, we can all do our part to stop the spread of this virus by keeping a social distance, wearing a mask, hand washing, and keeping our hands away from our faces

Look to the LORD forever giving strength; seek Gods face always. Psalm 105:

Sincerely yours,
Wayne Plaisance
President & CEO 

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