4.27.20 COVID-19 Update: Letter to Families
I want to thank the many families for their patience and support; your kindness throughout this pandemic has been amazing. Our staff has been amazing in their commitment to our residents. We are truly blessed to have even more staff now than before this pandemic began. The 12 hour shifts have been a big part of improved staffing.
We are operating under a “new normal” as staff become less fearful of COVID–19. As of April 1, 2020, we have the personal protective equipment needed to protect both residents and staff. This doesn‘t mean that there won‘t be residents and staff with signs and symptoms of COVID–19. But knowing that many people have mild to moderate symptoms has made a huge difference. In fact, many are able to be managed in the facility.
We have successfully established COVID–19 isolation units to meet the needs of residents infected and are now at a point where residents are being tested per CDC guidelines before discharge from the isolation units. This allows us to have a bed supply to continue to care for COVID–19 admissions safely.
A special thank you to our medical directors who have worked in collaboration to insure that we are operating within CDC guidelines and have been generous with their time to educate staff on the proper use of personal protective equipment and proper infection control techniques.
Please know that we have been doing everything possible to limit the spread of this virus and care for anyone infected. We ask for your continued prayers for both residents and staff as we wait for improved treatments that relieve symptoms and save lives, with the ultimate goal that a vaccine will be developed to eliminate this virus from our lives.
Family visits are so important to the well–being of our residents and we have been fortunate to have active families at all of our facilities. We look forward to the day when we can welcome you back. Until then, we can all do our part to stop the spread of this virus by keeping a social distance, wearing a mask, hand washing, and keeping our hands away from our faces.
Look to the LORD forever giving strength; seek God‘s face always. Psalm 105:4
President & CEO